Flame Free Candles | Call 586-731-9889

Are you interested in candles that never burn out and are always safe to use?

Using LED bulb technology, our electronic candles produce a soft flickering flame and illuminate beautifully just like a real candle.

Flame Free Candles For...

	Hotels

	Restaurant

	Spa/Salon

	Home Use

Candle Type

	Battery Operated

	Remote Candles

	Wax Sleeves

	Table Lamps

If so, you have found them here at Flame Free Candles™. Our exclusive candles capture the elegance of wax candles in a flameless, everlasting candlelight at the flip of a switch.

You may return most new, items sold and fulfilled by flamefreecandles.com within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All other returns will be assessed a 15% restocking fee and shipping.
You will be refunded your original purchase price once we receive the item.
To initiate a return call customer service at (586) 731-9889 and you will be issued an RMA # to affix to your return.
Items that are returned more than 15 days after delivery will receive a partial refund. Call customer service for more information.

If you received a faulty item and need to exchange it for the same item, call customer service (586) 731-9889 to request a replacement.
If you would like to exchange an item for a different one. Call customer service at (586) 731-9889 and you will be issued an RMA # to affix to your exchange. You do not have to wait for us to receive the original item before placing the new order.
NOTE: Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting Your Account and accessing the relevant order summary.

Packaging and Sending your Return or Exchange

Pack the items along with the packing slip (receipt) securely in a box. You can use the box the items arrived in or another box, if you prefer.

Affix a shipping label to the outside of the box.
Use the following information on the label:

Flame Free Candles, Inc.
Attn: Returns/Exchanges
4091 South Lake Court
Shelby Township, MI 48316
RMA # ____________ (Please add RMA# given to you by customer support)

Leave the package for your mail carrier to pick up, or take it to a post office or shipping center. (Shipping cost will be refunded if applicable)

To keep the traditional candle look and feel, we produce wax products that are safe for the environment and are made from the highest quality wax, scent, and color. Our wax pieces are made in America!